This product is a TRIAL version and works only for New accounts that never had a subscription before. The product works ONLY in countries that have XBOX LIVE service available: https://www.xbox.com/en-US/live/countries . Make sure that your account and IP is LOCATED in one of the supported countries! In order to activate the code, a payment method must be added to the Xbox account. Code must be redeemed within one week after the purchase.